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Terms of Service

Effective date: June 1, 2026

Welcome to Brightwalls. These Terms of Service ("Terms") govern your access to and use of https://brightwalls.store and any purchases made through our website. By accessing our site or placing an order, you agree to these Terms.

1. About Us

Brightwalls is an e-commerce retailer offering premium wall lighting, pendants, mirrors, and home décor products for residential and commercial interiors.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use this website and place orders.

3. Products & Pricing

  • Product descriptions, images, and specifications are provided for informational purposes. Minor variations in color, finish, or dimensions may occur due to manufacturing and display settings.
  • All prices are listed in the currency shown at checkout and are subject to change without notice.
  • Promotional offers, discount codes, and coupons are subject to their stated terms and may be modified or withdrawn at any time.
  • We reserve the right to refuse or cancel any order, including orders with pricing errors, suspected fraud, or unavailable inventory.

4. Orders & Payment

  • Placing an order constitutes an offer to purchase. Order acceptance occurs when we send an order confirmation email or begin processing your order.
  • Payment must be completed through our approved payment methods at checkout. You represent that you are authorized to use the selected payment method.
  • We use secure third-party payment gateways. By submitting payment information, you authorize us and our payment partners to charge the total order amount, including applicable taxes and shipping fees.

5. Shipping & Delivery

  • We ship physical products to the address provided at checkout. Delivery timelines shown on the website are estimates and not guaranteed delivery dates.
  • Free shipping promotions, where offered, apply according to the terms displayed on our website at the time of purchase.
  • Risk of loss passes to you upon delivery to the carrier, except where prohibited by applicable consumer protection laws.
  • You are responsible for providing accurate shipping information. We are not liable for delays or failed delivery due to incorrect addresses.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

7. Product Warranty

Unless otherwise stated on a product page, items are sold with manufacturer-standard warranties where applicable. Defective items reported within the return window may be eligible for replacement or refund per our Refund Policy.

8. Acceptable Use

You agree not to misuse the website, attempt unauthorized access, interfere with site operations, scrape content without permission, or use the site for unlawful purposes.

9. Intellectual Property

All content on https://brightwalls.store, including text, images, logos, and product designs, is owned by or licensed to Brightwalls and protected by intellectual property laws. You may not reproduce or distribute our content without written permission.

10. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose, except where such disclaimers are prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Brightwalls shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

12. Indemnification

You agree to indemnify and hold harmless Brightwalls from claims arising out of your violation of these Terms or misuse of the website.

13. Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India, unless mandatory consumer protection laws in your jurisdiction provide otherwise.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

15. Contact