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Brightwalls

Privacy Policy

Effective date: June 1, 2026

Brightwalls ("we", "us", or "our") operates the online store at https://brightwalls.store, where we sell premium wall lights, pendants, mirrors, and home décor. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal information you provide

  • Name, email address, phone number, and billing/shipping address when you create an account or place an order
  • Payment-related information processed securely by our payment partners (we do not store full card numbers on our servers)
  • Order history, product preferences, wishlist items, and customer support communications
  • Account credentials if you register for an account

Information collected automatically

  • Device type, browser, IP address, pages viewed, and referring URLs
  • Cookies and similar technologies used for site functionality, analytics, and marketing (see our Cookie Policy)

2. How We Use Your Information

  • Process and fulfill orders, including payment authorization, shipping, delivery updates, and returns
  • Provide customer support and respond to inquiries
  • Send transactional emails such as order confirmations, shipping notifications, and account updates
  • Send marketing communications where you have opted in (you may unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect, prevent, and address fraud, security issues, and legal compliance

3. Payment Processing

Payments on https://brightwalls.store are processed through secure third-party payment gateways. Payment data is encrypted and handled according to PCI-DSS standards by our payment partners. We receive only limited payment confirmation details needed to complete your order.

4. Sharing of Information

We may share information with:

  • Payment processors and banks to complete transactions
  • Shipping and logistics partners to deliver your orders
  • Technology providers that host our website, email, and analytics services
  • Law enforcement or regulators when required by applicable law

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for accounting and tax purposes as required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent where processing is consent-based. To exercise these rights, contact us at contact@brightwalls.com.

7. Security

We use industry-standard security measures including SSL encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure.

8. International Transfers

Your information may be processed in countries other than your own. By using our website, you consent to such transfers where permitted by applicable law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: